Rogers Announces 2G\/3G Network Sunset for March 31, 2025 – What You Need to Know

Rogers to Sunset 2G/3G Networks by March 31, 2025 | High Def Technologies Inc.> GO TO MAIN BLOG PAGE TO SEE MORE ARTICLES

Canadian customers using Rogers 2G/3G cellular communicators should prepare for the impending shutdown of these networks. As of March 31, 2025, all 2G/3G communicators will cease to function. The most immediate effect will be a trouble condition on your system, but in many cases, communication will stop entirely.

As one of Canada's major cellular providers, Rogers has maintained its 2G/3G network longer than some U.S. counterparts, such as AT&T and Verizon, which sunset their older networks years ago. However, with Rogers now completing its infrastructure upgrades, it is time to retire the remainder of these aging networks.

Is Your Alarm System Affected?

If your security system relies on a Rogers 2G/3G cellular communicator, it is essential to plan for an upgrade. This may involve replacing just the communicator, or in some cases, upgrading the entire system. If your system uses cellular communication as its sole method of connection, failure to upgrade will result in a complete communication loss once the sunset occurs. A trouble condition will appear, and it won’t be possible to clear it without upgrading.

For dual-path systems with a Rogers 2G/3G communicator, communication will continue after the shutdown via your alternate path (such as Wi-Fi or Ethernet), but a persistent trouble condition will remain until the cellular communicator is replaced or disabled.

Alarm.com Users – Be Prepared

Starting in October, Alarm.com customers with 2G/3G Rogers communicators will see a trouble message in their app or on the website, urging them to upgrade. This message will remind you to act before the shutdown in order to avoid service disruption.

We’re Here to Help

At High Def Technologies Inc., we are here to support you through this transition. Stay tuned for more details, including special offers to help make your upgrade as seamless and affordable as possible. In the meantime, feel free to reach out with any questions. We’re committed to helping you stay secure and informed.

For assistance, contact us at info@highdeftech.com

TRUSTED BRANDS. EXCEPTIONAL PERFORMANCE

We partner with the world’s leading smart home brands — including Control4, Lutron, Crestron, Josh.ai and more — to deliver reliable, high-performance smart home systems in Calgary. From seamless integration to elegant design and long-term local support, every system we install is built for Alberta’s demanding climate and your enhanced lifestyle.

AUDIO

Bluesound

NAD

PSB

Paradigm

AnthemAV

JBL

JBL Synthesis

Arcam

Theory Audio

Bose Professional

JBL Professional

Sonance

James Loudspeakers

GoldenEar Technology

Focal

Blaze Audio

Powersoft

K-Array

Totem Acoustics

JL Audio

Marantz

Denon

AudioQuest

Juke Audio

Revel

Russound

Triad

DBX

Crown

ACCOUSTIC TREATMENT

Dynamat

Vicoustic

PrimeAcoustic

SECURITY & CAMERAS

Hanwha

OpenEye

Alarm.com

Qolsys

DSC

AIBase Color

Avigilon

Avigilon Alta

Axis

Uniview

CheKT

LumaView

ASightLogix

RingPro

VIDEO

Samsung

Samsung Commercial

Samsung Frame

Samsung Terrace

LG

LG Commercial

Sony

JVC Professional

GrandView

Screen Innovations

BenQ

FutureAutomation

Chief Manufacturing

ErgoAV

SunBrite

Epson

Epson Professional

AUTOMATION

Crestron

Crestron Home

Control4

Savant

URC

Josh.AI

Lutron

ProControl

LIGHTING

Lutron Pro

Ketra

Coastal Source

DMF Lighting

ColorBeam

Lucetta

Aspire WAC

Environmental Lights

Control4

Savant

Crestron

NETWORKING

Netgear

Ubiquiti

Planet Networks

HPE-Aruba

Cisco

Araknis

MICROPHONES

Shure Systems

AKG

Sennheiser

POWER BACKUP / CONDITIONING

APC

SurgeX

PowerQuest

MinuteMan

Wattbox

High Def Technologies Inc. Provides 24/7 Best In Class Technology Support For Home & Business

High Def Technologies Inc. Provides 24/7 Best In Class Technology Support For Home & Business

Proudly serving

Calgary & the surrounding areas:

Banff | Canmore | Edmonton | Fernie

Golden | Invermere | Kelowna | Lethbridge | Red Deer

See the latest news in our free BLOG.

HIGH DEF TECHNOLOGIES INC.

Showroom:

5740 1A Street SW Calgary, Alberta, T2H 0A6

Directions to our Showroom

Showroom hours:

Monday - Friday: 9:30AM - 5:00PM

(403) 290-0440 Contact Us

Certified Control4 & Crestron Dealer

© Copyright 2026 High Def Technologies Inc. All Rights Reserved. All services

images appearing on site are pictures of our actual work and used with full

permission from our clients.